Samsung S7 Macbook

Hello Android community! Today we address a question that some Android users may be having: how to move files from their #GalaxyS7 device to a Mac. Although there's just a small fraction Galaxy owners who may want to transfer data to their Mac, we also realize that there's no readily available literature that provides a direct answer on what needs to be done. This is why we dedicate a third of this post to providing the steps to do this procedure successfully. We also answer two other issues that some others users may encounter. We hope you'll find our solutions helpful.

I recorded videos on the S7 and wish to transfer them to the photos app on my mac. However, upon connecting the USB cable I received a message on my phone saying that it is not compatible and I should therefore install Android File transfer or Samsung Smart Switch. In the same manner as for the COMPUTER, the first step is to connect the Samsung Galaxy S7 to the Mac via the USB cable. Then choose Multimedia Device or USB Storage in the notification bar of your Samsung Galaxy S7. And now, with just a USB cable, unlock your phone's possibilities on PC and Mac through Samsung DeX. Click to download Samsung DeX app for use on PC and Mac. FOR WINDOWS 7 AND 10 FOR MAC OS. DeX for PC is available on selected devices, and on Windows 7, 10 and versions of Mac. INFILAND Galaxy Tab S7+/ S7 Plus Case, Multiple Angle Stand Cover Compatible with Samsung Galaxy Tab S7+/ S7 Plus 12.4-inch SM-T970/T975/T976 2020 Release Tablet Auto Wake/Sleep, Black ProCase Galaxy Tab S7 Plus 12.4 Case 2020 with S Pen Holder, Slim Stand Protective Folio Case Smart Cover for Galaxy Tab S7 Plus 2020 Release 12.4 Inch SM-T970.

If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page.

When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem 1: How to transfer files from a Galaxy S7 to Mac

Hi. I have a Galaxy S7 Edge with a 32GB micro SD card. The card is almost full and thus I would like to backup the contents of the card to my Mac and then transfer those back onto a new, larger micro SD card. However, when attempting to connect over USB (the cable supplied originally with the S7 Edge), the Mac is unable to connect. 'Android File Transfer' tells me 'Could not connect to device' and 'Try reconnecting or restarting your device.'This persists after reconnection of the USB cable, and after power cycling the S7 device. I've also confirmed that when I pull down the ‘window shade' on the S7, there is an update stating 'Android System' and it's set to 'File Transfer.'

Note I've tried other settings and those aren't working either. I've also tried ‘Coolmuster Android Assistant for Mac' and that doesn't seem to work either. Several google searches leave me still without any solution to this problem. I'm hoping you may have some insight? I would really appreciate any suggestions you might have. — Chris.Ambrozic
Solution: Hi Chris. Computers like PCs or Macs generally are equipped with a suite of USB software called drivers to allow them to recognize connections from another device like an Android smartphone. In most cases, these USB drivers are developed by the operating system manufacturers such as Microsoft for Windows-based PCs and Apple for Macs. These drivers, just like any software or operating system sometimes need updates. So, if your Mac has not been updated lately and there's a pending update for its Mac OS, make sure to install it first before attempting to connect your S7 to it again. If your Mac already runs that latest available update at this time, you can do further troubleshooting by following the steps below.

How to use Smart Switch for to transfer files from Samsung to Mac OS

The easiest way to ensure that your Mac recognizes your Galaxy S7 is by using the Samsung Smart Switch application. It's an official app from Samsung designed to allow you to seamlessly transfer data between your Samsung device and your computer. Itunes apple com store.

Step 1: Verify if your Mac is compatible with Smart Switch application

Your Mac needs to meet some minimum requirements in order for Smart Switch app to work. Below are the minimum requirements:

• Operating System: Mac OS X® 10.6 or later.
• CPU: Intel Core 2 Duo 2.0 GHz or higher.
• RAM: 1GB or higher.
• Screen resolution: 1280 x 800.
• Android file transfer application installed on your computer.

Step 2: Ensure that you have Android File Transfer application installed in your Mac

You mentioned Android File Transfer application so we assume that's it's already installed. However, we want you to uninstall, then reinstall it just in case.

To reinstall Android File Transfer application, follow these steps:

1. After uninstalling Android File Transfer application, download the app again by following this link.
2. Open androidfiletransfer.dmg.
3. Drag Android File Transfer to Applications folder.

Step 3: Use Smart Switch to transfer files from your Samsung Galaxy S7 to Mac

If your Mac meets all the requirements above, you can then install the Smart Switch application. Once you've finished installing Smart Switch, follow the steps below in order to transfer your files to your Mac:

1. Connect your Galaxy S7 device to your Mac via USB cable.
2. Open Smart Switch application in your Mac.
3. If it says that your phone is locked, simply unlock the screen of your Galaxy S7.
4. Wait for Smart Switch to recognize that the phone has been unlocked. This can take a few moments.
5. Click on the name of your phone (Samsung Galaxy S7).
6. Click on the memory where your files are located.
7. A screen should open showing you the folders in the selected storage device. Choose Card to open folders in the SD card.
8. If you want to move a folder or file to your Mac, simply highlight it then drag it to the folder location you want.

Step 4: Wipe your Mac and reinstall clean Mac OS

If your Mac remains problematic and won't allow you to install Smart Switch for some reason, or if Smart Switch won't work as expected after installing it, consider wiping your computer and reinstalling a clean version of its operating system.

Problem 2: Galaxy S7 edge keeps freezing, stops responding when in normal mode

Samsung S7 Connect To Macbook

Hey! My Samsung S7 edge suddenly started to freeze. Once it froze, it didn't respond to anything. Not even the 'power button + volume down button' or 'power button + volume up + home button.'I went to the closest technician, and they backed up my data, restored firmware and gave my phone back. Once i got home, deleted almost every app on the phone, since i thought it was somehow related to the crashing. The phone somehow still acted strange by crashing and freezing, but the 'volume down + power button' did the trick. Today it froze, so i booted it in safe mode. Everything was okay for 10 minutes, but then when i decided to power it up back to normal, it restarted and froze again, unresponsibly to anything. Is there anything i can do with it? Because the local technician said that they can do another firmware restore, but since i still have the problem after it it feels unnecessary. Best regards! — Mantas Gusmantas

Solution: Hi Mantas. If the phone was working normally when it was running in safe mode, then a bad third party app is most probably to blame. Observing the phone for 10 minutes though is not long enough to allow you to confirm that. Try restarting the device again to safe mode for at least 24 hours. In this mode, only pre-installed apps should be running so if the phone runs perfectly fine throughout the observation period, you can bet a third party app is to blame.

To know which app is causing the trouble, you'll need to use the method of elimination. Here's how:

1. Uninstall a third party app. Remove the most recently installed app first. If you can still remember what app you install right before the phone started to freezing up, remove that app first.
2. After you uninstall an app, check if the problem is still present by using the phone as usual for up to 10 minutes. If it works fine without the hiccup, then the newly uninstalled app is probably the one causing it.
3. If the problem returns, uninstall another third party app.
4. Repeat step number 2.
5. Do Steps 1-3 until you've identified the source of the bug.

Problem 3: Galaxy S7 missing Software update option under Settings

So when I try to update my S7 edge it fails to update everytime. And when I go to applications in my setting and look for the software update app it isn't there so the only way I can access it is when the notification pops up at the top and if I hold down on the notification it brings me to the disable, force stop options and the apps data but I'm not able to press force stop or disable like it said in your article so what do I do? The version it says it is is 2.0.22-0. — Kammy

Solution: Hi Kammy. It's a bit suspicious that you can't find the Software update option under Settings app. If this Galaxy S7 edge was provided by your carrier, make sure to contact them to ask if they intentionally removed the Software update option. In a lot carrier-provided S7s we examined, software update should still be available. It definitely is present in international versions and those models that are not locked to carriers.

If your carrier will say that software update option should be present under Settings, then something must have removed it. We're not aware of any malware that may do such but there's always a chance that it can happen. We don't know enough about your phone history to be of help in giving you an accurate answer.

To be on the safe side, you can try to perform a factory reset to see if the Software update option will resurface afterwards. Here's how to do that:

1. Create a backup of your important files such as photos, videos, etc.
2. Turn off your Samsung Galaxy S7.
3. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
4. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
5. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
6. Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.'
7. Once highlighted, you may press the Power key to select it.
8. Now highlight the option Yes — delete all user data using the Volume Down key and press the Power button to select it.
9. Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now' and press the Power key.
10. The phone will now reboot longer than usual.

• Read and understand why your #Samsung Galaxy S7 (#GalaxyS7) can't get detected by your computer and learn how to #troubleshoot it in order to fix the issue.
• Learn how to troubleshoot your phone that can be detected by your PC but can't be recognized.

One of the easiest ways to get your data and files that are saved in your Samsung Galaxy S7's internal storage backed up is by connecting your phone to a computer and just copy them over. This process is safe and very easy to do given that your device can be detected and recognized by your computer. Meaning, both devices must be properly bridged to be able to transfer files to and fro. However, things may happen and one of the most common issues when an owner is transferring files is when the phone cannot connect to the computer.

In this post, I will tackle two common problems that are related to the topic at hand. The first one is about the issue wherein the phone cannot be detected by the computer when connecting to it via USB cable while the second issue is about a phone that's not recognized by the PC but gets detected. There's a big difference between 'not detected' and 'not recognized.' When the latter happens, the phone is actually getting detected by the computer but after sometime, the machine will say that the USB device isn't recognized. When the former happens, however, the computer won't say anything or show notification about a USB device connected to it, so it is the more serious issue between these two. Read about these problems by clicking the links below:

Now, before anything else, if you have other issues with your phone, make sure you drop by our Galaxy S7 troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar with yours on that page and feel free to use the solutions we suggested. If they don't work or if you need further assistance, fill up our Android issues questionnaire and hit submit to contact us.

How to troubleshoot your Galaxy S7 that's not detected by your computer

Samsung S7 Mac Address Location

When your Galaxy S7 isn't detected by your computer when you connect it using the USB cable that came with it, then you will have to troubleshoot your computer first especially if you know the phone gets detected by other computers as it's possible it's an issue with the USB port of your computer. If the problem isn't due to the faulty USB port of your computer, it might be a cable problem or a loose connection in your phone's charging port. With all these being said, here are the steps on how to troubleshoot this problem:

Step 1: Connect your phone to other USB ports on your computer

Simply connect your phone to your computer the way you usually do by using the charging/data cable that came with it in the box, if the phone isn't getting detected when you plug the cable in, try to plug it into another USB port; try one port after another just to rule out the possibility that it's an issue with the USB port on your computer.

Step 2: Reboot your PC if all USB ports didn't work

There's also a possibility that your computer is experiencing system issues that may hinder it from detecting devices connected to it. While we don't know if that's really the problem, it's better that you reboot your computer and see if that makes a difference. Should the problem remain after the reboot, then it's not a problem with your computer but could be with cable or the phone itself.

However, I suggest you try to connect other devices to your computer like flash drives or anything that uses the USB port just to know more if it really isn't a port problem. If the computer can detect other devices except your phone, then continue with the steps below. Microsoft office 365 free download for macbook pro.

Step 3: Verify the USB cable doesn't have a break or something

You can physically check if the cable has visible breaks or lumps and if you can't find one, then it's better you try charging your phone using it. While the cable has sets of wire inside its insulation for both power and data, plugging the charger and connecting your phone using it will immediately tell you if its integrity is still intact. If there's a break somewhere, the device may not charge especially if one of the power wires is cut off.

Another way to determine if it really is a cable problem is by using a different cable. If the phone works with it, then the original one must have been broken for some reason. Of course, if it's a cable issue then replace the old one with a new one that you know works.

Step 4: Make sure the USB option is set as 'media device'

This one's very important since the phone can actually be connected to the computer just to charge. When it is set to do such, then the computer may not be able to detect it since data transfer is also temporarily disabled. So, pull down your notification bar and see if you have the USB options icon and if you can see one, then at this point the problem is already solved. You just have to touch the USB options icon and select Media Device (MTP). If it's the first time you're connecting the phone to the computer, the latter may still take a few minutes to install necessary drivers. However, if you don't have the USB options icon, try these things:

1. Unplug the USB cable from your Galaxy S7
2. Power off your phone
3. Wait 20 seconds
4. Power it back on
5. Plug the USB cable back into your phone
6. Check to see if the USB options icon appears

If the USB options icon is nowhere to be found after that, then proceed to the next step.

Step 5: Check the charging port on your phone

You must, at least, use two different cables to rule out the possibility that it's a cable issue. If your phone is still not detected by the computer, then it's time you checked on your phone's charging port. It might be loose that the connectors are having difficulty establishing proper contact or there might be some debris, lint or dirt in it. A blast of compressed air would get rid of the latter but as to loose connection, you really have to check further.

If there's nothing wrong with the pins in the charging port of your phone and if there are no debris or dirt, connect the cable and try to check if the connection is loose. If it snaps right in and that the cable won't move when you wiggle it, then the connection is fine, otherwise, you have to use a new cable that fits right perfectly into the port. If the problem still continues even with a new cable, then there's really a more serious issue with your device.

Step 6: Let the tech check and/or repair your phone

After doing the steps above and your phone is still not detected by your computer, then it's time you let the technician check it for you and do what is necessary to discover and fix the problem. You don't have to do anything about hardware problems to make sure the warranty of the device won't be voided.

How to troubleshoot your Galaxy S7 that can't be recognized by your PC

Usually, when you connect a smartphone to a computer, it detects it and install necessary drivers and a few moments later it will be able to recognize the device being connected to it. However, it doesn't work that way every single time. There will always be situations wherein the computer can detect a device is connected to it but it can't recognize what it is. As a result, the user won't be able to transfer files to and fro. If you're currently experiencing this issue, here's what you need to do:

Step 1: Unplug the cable from your phone and reboot it and your computer

It might be the only thing you need to do to fix this problem. Glitches happen more often than you think and most of the time a reboot is all it takes to fix them. We're not only trying to fix your phone here but your computer as well since we don't know where the issue lies. So, unplug the cable from your phone and then reboot both your device and your computer to refresh their respective memories and get rid of possible glitches.

Once your phone and computer become ready after the reboot, connect your phone once again to see if it gets recognized this time. The latter may still try to re-install the drivers so you may have to wait a few moments before you can see the prompt telling you that the phone is either recognized or not. If it doesn't get recognized still, then we may be facing just a simple driver issue.

Step 2: Make sure necessary drivers are installed on your computer

Recent operating systems install generic drivers for most of devices that use USB connection. That's what happens when you connect your device to your computer; it would take a few minutes finding and installing necessary drivers and once successful, the device gets recognized and you can immediately transfer files through USB connection. However, smartphone manufacturers especially big ones like Samsung always make sure their devices can easily be recognized by computers. So, they have their own drivers or software suites that when installed, the computer will be able to recognize your device. Needless to say, you need to download the software Samsung is providing its customers. You can either download KIES or Smart Switch. Just go to the website and download it from there.

Step 3: Reset your phone if the problem persists after installing KIES or Smart Switch

The second step is supposed to fix the problem with drivers but if the problem still persists after doing so, then you have to backup all your data and files and then reset your phone to bring it back to configuration that works.

1. Turn off your Samsung Galaxy S7.
2. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
3. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
5. Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.'
6. Once highlighted, you may press the Power key to select it.
7. Now highlight the option ‘Yes — delete all user data' using the Volume Down key and press the Power button to select it.
8. Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now' and press the Power key.
9. The phone will now reboot longer than usual.

After the reset, try to connect your phone to your computer and see if the problem is fixed. If not, then have a technician take a look at it.

Samsung S7 Mac Address

I hope that this troubleshooting guide can help you one way or another. If you need more help, then feel free to contact us.

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